Canadian Spa Co. Warranty with Spa :
LIMITED WARRANTY
Canadian Spa Co. Manufacturing extends the following warranties to
the original purchasers of its portable spas:
Structural Warranty: Canadian Spa Co. warrants structure of the spa
shell against water loss due to structural failure for the period of 25
years from the date of purchase by the original owner.
If in Canadian Spa Co. opinion, structure proves to be defective
Canadian Spa Co. will repair or, at its option, replace the defective
structure without charge to the customer.
Surface Warranty: Canadian Spa Co. warrants the acrylic finish against
defects in material and workmanship and specifically against
blistering, cracking or delamination for the period of Three (3) years
from the original purchase date to the original purchaser.
In Canadian Spa Co. opinion, the surface proves to be defective during
this period, Canadian Spa Co. will repair or, at its option, replace the
defective spa shell without charge to the customer.
Plumbing Warranty: Canadian Spa Co. warrants the plumbing of the
spa will remain free from leaks for the period of two (2) years from the
date of purchase to the original purchaser.
Equipment Warranty: Canadian Spa Co. warrants the equipment pack
(pump, blowers, heater, and control system) against malfunction and
defects in the materials and workmanship for two (2) years from the
date of purchase to the original purchaser.
Skirting Warranty: Canadian Spa Co. warrants the wood skirting
surrounding the spa to be free from defects in materials and
workmanship at the time of purchase. Because wood is a natural
product and subject to weathering, any fading, crazing, cracking or
warping of the wood finish is not covered. Synthictic skirting may also
have the same weathering all be it much slower
Extent of Warranty: This Limited Warranty applies to portable spas
manufactured after January 1st 2010 and sold by authorised Canadian
Spa Co. dealers to residential retail customers. This Limited Warranty
is given only to the first retail purchaser and terminates upon transfer
of ownership. No warranty is provided on light bulbs, light lens covers,
filters or any dealer installed accessories. Cost of installation, removal
and/or shipping of the spa is not covered by this Limited Warranty. In
the event Canadian Spa Co. deems necessary the removal of the spa to
a place of repair or that the spa must be replaced, any and all costs of
the spa removal and replacement; landscaping, decking, fencing and/
or structure removal, alteration and/or replacement; or other costs of
providing access to the spa will be for the purchaser. This Warranty
applies only to spas in single family, residential installations. This
Limited Warranty becomes void if the spa is placed in commercial
application.
TERMS, CONDITIONS AND LIMITATIONS
Any defect or damage caused by installation, alteration or repair by
anyone who is not an employee of Canadian Spa Co. or authorised
service technician is not covered by the Warranty. This Warranty
becomes void if the spa has been subjected to misuse, abuse,
alteration or attempted alteration, repairs or attempted repairs by
anyone other than an authorised Canadian Spa Co. service technician,
improper installation, improper water chemistry, improper
maintenance, acts of god, or damage caused beyond the control of
Canadian Spa Co. Misuse and abuse shall include any operation of the
spas other than as directed in the Canadian Spa Co. Manual.
Examples of misuse and abuse include, without limitation:
• Damage of the spa surface caused by leaving the spa uncovered
while the spa is empty of water or due to covering the spa with
plastic film of any kind.
• Damage to the spa surface caused by contact with cleaners or
solvents.
• Damage caused by the operation of the spas at water temperatures
outside of the range of 34 – 104 degrees Fahrenheit.
• Damage caused by unapproved sanitizer such as calcium
hypochlorite, tri-chlor type chlorine or any sanitising chemical
that may remain undissolved on the spa surface.
• Damage caused by failure to provide even sufficient support for
the spa.
Warranty Performance: In the event of a defect covered under the
terms of this Limited Warranty, notify your authorised Canadian Spa
Co dealer. A Canadian Spa Co. authorised service technician will repair
the spa subject to the Terms and Conditions of this Limited Warranty.
Use all reasonable means to protect the spa from further damage.
Reasonable travel charges may be assessed by Canadian Spa Co. or its
authorised service technician if the spa is located outside the nearest
authorised service technician’s service area.
This warranty covers parts ONLY and does not include travel or on-site
service charges unless a Service Contract has been purchased from
Canadian Spa Co. Ltd.
Disclaimers: Canadian Spa Co. or any of its authorised service
technicians shall not be held liable for injury, inconvenience,loss of
use, chemical or water damage, transportation costs, continent
liabilities or any other incidental or consequential costs, expenses or
damage as result of any deficiency or alleged deficiency of the spa.
In no event shall Canadian Spa Co. be liable, for any reason or cause,
in excess of the amount paid for the product. No other warranties,
expressed or implied, are valid. No agent, dealer, distributor, Service
Company or other party is authorised to change, modify or extend the
terms of this Limited Warranty in any manner whatsoever.
